Access to and from the doorway of your homes is critical; please advise your neighbours in advance that a removal vehicle will be parked outside your home. If parking permits are required, this is your responsibility as no removal companies will take this responsibility.
Attics & Lofts
Our moving team is not allowed to enter a loft unless it is properly cleaned dust free, illuminated, floored with a fixed ladder, and has a safe point of entry. If this is not the case the contents of attics/lofts should be sorted and placed in a convenient area prior to the arrival of our moving team.
Stack all cartons neatly against a wall
Also create clear, unobstructed paths to prevent the possibility of tripping. When possible disassemble beds, remove mirrors from dressers or walls etc. Do these things if needed as they are time and money savers.
Load Last in the truck
Items that you will need immediately upon arrival at your new property such as a kettle etc, should be placed in a box/carton and clearly marked "Load Last".
Avoid Moving on Fridays
Although it is the most logical day for moving, try and avoid moving on a Friday as this could save you money. This is because you could experience delays regarding transaction of funds, broken chains etc, which usually results in having to wait until Monday to sort out. The worst may not end here – you may find that the removal vehicle is full of your personal belongings with nowhere to go.
This normally results in having to pay for storage and another day of removal costs. Your removal firm may also not be available on the following Monday. It is your choice; think twice.
Parking for Removal Van
For removal truck near your residence should be easily accessible for the purpose of removals. Do whatever you can and reserve parking for your movers. Remember the moving vehicle cannot block the street. Also, if the movers have to walk an extra distance with your furniture and belongings, the overall move will be delayed and may cost more.
If you have yellow lines or parking bays outside your property, parking may be a problem. Parking dispensation will be required. This unfortunately is something only you as a resident can arrange, but our relocation office team can help by supplying you with all the necessary information and relevant telephone numbers for your local council if requested.
Presence during the Removal
It is your responsibility to be present throughout the removal to ensure that nothing that to be removed is left behind and nothing is taken away in error, and to also ensure if there’s any item which requires an extra care or any item which may not require packing at all.
Important for your Move
Our removal company may be unable to carry out your move appropriately without good access to all concerned premises. Please make sure that you have spoken to your neighbours if needed, and where necessary, arrange to leave parking places clear. Also, all walkways, pathways, stairs and passages should be clear of any obstruction to allow us free movement into the property.
Children During the Move
Kids are always excited by the idea of moving and you may want them to be present, but please make sure they are well supervised, and stay out of the movers way.
Your old Property
Should your old property be left empty for a period of time, please ensure that everything is turned off, and the windows, doors, taps are closed, and the alarm is on. Also ensure there’s no leak from the disconnected area of your appliances, and everything is safe, and that you pass the keys to the right person or place if required.
Home not on the ground floor or may have access issue
Please advise us well in advance of potential problems and special needs, such as clothing wardrobes, extra cartons, last minute packing, etc.
Date of Move
Try to confirm your moving date and time with Elephant Removals 5 days in advance – the sooner the better. In any case, we will endeavour to accommodate you to the best of our ability.
Finally, you can be rest assured that Elephant Removals Services will do all in our power to ensure that the move goes off without a hitch. Feel free to contact us at any stage, if you need further advice or clarification about anything related to the move. On the day, stay cool, calm and collected and your move will be completed with the minimum fuss and stress.
Do a walk-through
of each residence from which you are moving after the truck has been loaded with its contents. Double-check all cabinets, drawers, and basement, garage or storage lockers to ensure everything has been taken. Make sure you have all the hardware to disassemble the pieces. Look at all inside or outside places where things been left sitting (including windowsills). Be absolutely certain that everything has been loaded onto the truck before releasing the moving crew to the next location.
should be noted ahead of time. You should advise your mover of damaged or fragile furniture, weak or broken stairs, or impediments which may affect the move.
We can provide bespoke or full packing service and packaging materials for your Move at a competitive cost. Preparation and organisation are the determining factors in having an efficient move. Pre-move planning will go a long way in making your move trouble-free.
Packing & Unpacking
If you have opted for the packing service there is little more to add. For insurance purposes all items packed by the removal company should be unpacked onto a flat surface. If you have decided to carry out your own packing, please be aware that there is no insurance cover provided for these items.
Before you buy extra insurance from your removal company, check with your household/contents insurance policy as most cover this already.
Best of luck
Thank you for helping us to help you. We hope that you find this information useful throughout your forthcoming move and wish you every success in this venture.......